Shipping policy

Shipping & Delivery

We carefully pack every order from our Auckland studio to ensure your stitching treasures arrive safely and beautifully presented.

New Zealand Shipping

• Orders are shipped within 1–3 business days
• All parcels are sent with NZ Post
• Standard delivery usually takes 2–5 business days depending on location
• Please note that parcels are sent without tracking

International Shipping

We currently ship to selected countries worldwide via NZ Post.
Delivery times vary depending on destination and customs processing.

Packaging

All kits and accessories are packed with care to help protect delicate materials during transit.

Important Information

• Delivery times are estimates only and may vary during busy periods
• Buyers are responsible for any customs duties or import taxes for international orders
• Please double-check your shipping address before placing your order

If you have any questions, feel free to contact us — we’re always happy to help.